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At then end of the course, you will be able to

  • Understand the standard structure of a Manual / SOP

  • Learn the procedure formats and standard writing styles

  • Learn the basic requirements for flowchart design

At the end of the course, you will be able to

  • Write a good Cost Benefit Analysis

  • Learn what are the Costs Elements

  • Learn what are the Benefits ( Tangible and Non-Tangible)